faq
At what time do We have to be there?
We ask you to arrive maximum 10 and minimum 5 minutes before the start of the game, which is the booking time.
If team members arrive from different locations you can get together at one of the facilities at walking distance (see below).
What facilities are at walking distance?
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Italian restaurant Il Sorrento (50m)
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Cafe De Zwaan (100m)
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coffee/tea bar d 'Ou Bank (150m)
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Brasserie Gravenkelder (200m)
are there any other activities in the neighbourhood?
You can combine an escape room with:
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a walk in the Hallerbos forest
Can we play the room with more people than the maximum indicated on your website?
Unfortunately not. The rooms are tested for the maximum number of players and playing with more will entail that some players are left out at times during the game.
in which languages can we play the room?
The rooms can be played in Dutch, French and English. The language can be selected when booking. It is also possible to play the rooms in 2 languages simultaneously, especially the Detective's Office.
It is a special occasion, can we do something special?
If you send us an email describing the occasion it is possible to integrate a gift, card or anything else in the game. The item will need to have reached us preferably 2 hours before the start of the game. We will send you the maximal dimensions for gifts and cards by mail.
I have claustrofobia/am afraid of small spaces, can i join the game?
We've had several claustrophobic players before without any problems. If you let us know, we can make sure you can leave the game at any time necessary. Some games have smaller spaces but not all players need to enter them, so you can delegate that task to another team member who doesn't mind.
are the rooms suitable for pregnant women?
Yes our rooms can be played by pregnant women.
what means 16+?
Teenagers 16 and older can play our games without accompanying adults.
We are a family with children of different ages?
Especially for families it's a lot of fun to play an escape room. Children of any age, accompanied by their parents are more than welcome to join. They will however be included in the total number of players.
we would like to book the two rooms together at the same time, is this possible?
Certainly! You can send us an email with the requested date and time and number of players. We will book the games for you.